2016/17 Pricing Update
Rookwood General Cemeteries Reserve Trust (RGCRT) is committed to building partnerships with stakeholders that enable us to work together to provide outstanding interment services to the different community groups that use Rookwood.
As a part of our stakeholder engagement, during 2016 we conducted a pricing consultation program with our key communities. The aim of which, was to ensure our prices meet the needs of our clients, whilst also covering increased costs incurred to keep our service delivery aspirations at the very highest level.
This pricing consultation was carried out with utmost sensitivity to the needs of our valued community groups. We also conducted a benchmarking process to ensure our prices were aligned, as closely as possible, with other Sydney Metropolitan Crown Cemetery Trusts.
As a result of this process, from 1 December 2016, our proposal is to increase all products, as reviewed by Cemeteries and Crematoria NSW (CCNSW). This increase will cover our ongoing operations and staff costs, whilst also keeping our services affordable. Moving forward, we will continue to work with our stakeholders to ensure our prices meets our customer’s needs, both now and in the future.